For a care-free time during your stay

We strictly adhere to the recommendations of international and local health authorities (including the WHO). Our already strict hygiene protocols have been checked and adapted to the current situation. We have increased the frequency of all our cleaning processes, including disinfection throughout the hotel. Special cleaning methods are used for this. Creating special vacation moments for you and your loved ones remain our top priority as a host. Despite these new regulations, our team is excited to look after you with its usual warmth and competence during your stay with us.

This page will be continuously updated.

Flexible booking conditions

We have modified our cancellation policy for your winter holiday 2020/21

Your reservation can be cancelled free of charge up to 14 days prior arrival (the reservation between Dec 22nd and Jan 5th as well as Jan 20th – 25th and February 6th – 21st, 2021 can be cancelled free of charge up to 30 days).
For the deposit of 30 % of the total amount we will issue a voucher that can be redeemed within two years.
From 14 days to 2 days prior arrival we will keep the deposit of 30 % of the total amount as cancellation fee.
For shot term cancellation, no show, late arrival and early departure we will charge 70 % of the total amount.

We hardly recommend the travel insurance which can be easily booked here

Arrival, Check-in & Check-out

Arrival

Citizens of the European Union and the Schengen area may enter South Tyrol and Italy without having to go into quarantine afterwards for two weeks.
Transit through Austria without stopover is allowed provided that exiting the country is guaranteed. This can be demonstrated by providing valid proof, e.g. by presenting a booking confirmation from your accommodation in  South Tyrol/Italy. For details on holidays abroad, please refer directly to the websites of the relevant authorities in your home country.
The global travel warning is not expected to be extended beyond 14 June 2020. A travel warning is only a recommendation and not a direct ban on leaving the country. More Informations www.suedtirol.info

Check-in & Check-out

Prior to arrival we will send you a e-mail with access to our online pre-check in if you wish. If you prefer not to use the online service, we will be happy to offer the check in as usual. On request, your room card can be deposited.
This is in order to avoid unnecessary accumulations at the reception. You will have the possibility to measure your body temperature with a thermal scanner if required.
In order to ensure more time for a deep cleansing hygiene and good ventilation of the rooms, we ask our guests to check out within 10 am. Therefore we can guarantee the check-in from 5 pm.

Safety measures

Food & Beverages

This year a lot of things will probably change, old habits have to be rethought and changed. The regionality and seasonality of our products have always been a fundamental factor for us. Let's start living sustainability even better, freeing ourselves from the excesses of supply. This year there will be no salads at the buffet, but a served salad that changes every day made with fresh vegetables from our garden. In our dining room the minimum distance will be respected, the tables can be reserved and all meals will be served at the table. Also our room service will be at your disposal on request. The restaurant and bar will be open as usual and we recommend to book your table in advance.

Our team

Our team is continuously trained on how to implement these increased hygiene measures. All employees are checked for fever before starting work with a thermal scanner.

Guests

Weather mouth and nose protective masks have to be worn by our guests in public areas has not yet been defined. In any case, mouth and nose protection, disinfectant gel as well as disposable gloves are available to our guests.

Hygiene measures

We have implemented comprehensive guidelines to meet the highest hygiene standards in all areas of our hotel. Our employees are constantly trained to comply with these high standards and its correct implementation is monitored on a daily basis by an appointed member of staff. The recommendations of the WHO and state legislation are not only strictly followed, even additional measures are taken in consideration wherever we regard it as useful to protect our employees and guests:

Warm hospitality without contact
Protection barrier at contact points for hygiene and safety, where necessary and prescribed
Hygiene and cleanliness in terms of disinfection will be intensified, public areas will be disinfected several times a day with antibacterial and antiviral products
Disinfectant dispenser at all access points where useful
The legally prescribed minimum distances will be monitored
The wearing of protection masks by employees will be in accordance with legal regulations
The room cards will be continuously disinfected
Disinfection of door handles, elevator buttons is going to be increased
All rooms will be ventilated well and frequently

Rooms

All rooms are thoroughly cleaned, disinfected and treated with ozone and steam to ensure even better hygiene. On request, your room will not be entered and cleaned by the service staff during your stay.

Sauna & swimming pool & gym

The swimming pool is open for our guests. In order to assure health measures we only allow max. six people at the same time and the distance of 1 m has to be maintained.
Additionally, the Finish sauna can be booked in advance and only with family or room members.
Unfortunately, the steam bath, Vitarium and infrared sauna have to stay closed.
The gym will be open to our guests, of course all hygiene measures will be guaranteed.

Recharge your batteries and gather new energy

We are doing everything we can to ensure you a relaxing time with us, by drawing strength from nature. Whether a walk in the woods, cycling or reading a good book. We especially recommend the balance hiking path and the Villabassa park, close to the hotel. In this particular situation it is more important than ever to recharge your batteries with new positive energies.

We wish you all the best your family Pircher and the entire Adler team

This page will be continuously updated.

Booking Rooms & Suites

"Our Second Home"

Hotel Adler and the staff are amazing. We have been here 18 times and they take wonderful care of us. The rooms have been updated and are very nicely appointed. The spa is wonderful. The meals are always special and tasty. The hotel is located in the center piazza and is close to shops, banks, and the train station. We usually come in winter for skiing, but really need to come in the spring." (gmiker)

"Superb luxury choice for a week of walking"

The Hotel Adler was a great find for a week in September. Beautiful building, tasteful decor, modern fittings in the comfortable bedroom. Our huge bath was appreciated after a long day’s walking. Christian and all the staff were so welcoming, genuine and helpful. Dinner was excellent and plentiful, and there was the most extensive breakfast buffet I have ever seen. [...] (Kath99)

"Some of the best hospitality"

This family run hotel is an absolute gem and the family are all incredibly lovely and friendly. We stayed in the beautiful attic suite which is one of the best rooms we have ever stayed in! Dinner at the restaurant was faultless - professional service and delicious food. [...] We will 100% be recommending Hotel Adler to friends and family and hope to return there ourselves too. (Amy Mattin)

"The most amazing place to be!"

Its my third time at the Adler and never fails to impress me. Such a lovely family feel to the place but also very luxurious and delicious food. The Spa is amazing, the suite has everything you will ever need, and snug and the bar are super cosy and make for the perfect apres ski! I cannot fault this wonderful hotel, from its location also and decor and welcome! its the whole package! I strongly recommend it! [...] (Sarah S.)