Useful informations

Here you will find everything you need to know about your stay at the Hotel Adler in the Dolomites. From updated cancellation policies, information about online deposits, vouchers, online bookings and many more.

General Terms

Check in: from 14.00 hrs - Check out: by 10.00 hrs.

The prices are supposed per person and day and are valid for a minimum stay of 3 days. 
Full or half board starts with the evening meal on the day of your arrival. 
The accommodation as illustrated in the photographs are general examples and cannot be hold as contractually binding.
For “no-shows“ or early departures compensation as laid down in the legal regulations will be payable.

All prices shown are subject to a Tourist Tax amounting to € 1,80 per person/night (aged 14 and over).

*The prices listed are subject to change.

Supplements: 
Full board € 35,00; 
Pets may only stay by prior arrangement - supplement per day € 20,00;

Special Cancellation conditions

We have modified our cancellation policy for your summer holiday 2021:

• Stays between the 1st and 30th August 2021 can be cancelled up to 14 days prior arrival. For the deposit of 30 % of the total amount we will issue a voucher that can be redeemed within two years.
• For cancellations made between 14 days and 2 days prior to arrival, the deposit already paid, amounting to 30% of the total amount, will be retained as a cancellation fee and will not be refunded.
• For cancellations at shorter notice, no-shows, late arrivals or early departures, 70% of the total amount will be charged.

For all other periods the following conditions apply:

• For cancellations up to 7 days prior to arrival, we will retain the deposit amounting to 30% of the total amount and you will receive a voucher that can be redeemed within two years.
• For cancellations from 7 days to 2 days prior to arrival, the deposit already paid, amounting to 30% of the total amount, will be retained as a cancellation fee and will not be credited or refunded.
• In case of cancellation at short notice, no-show, late arrival or early departure, 70% of the total amount will be charged.

We hardly recommend the travel insurance which can be easily booked here below.

Cancellation conditions

of Contract according to Article 1341 ZGB (Civil Code), which are valid for agreements/contracts between the Hotel/guesthouse Hotel Adler – Villabassa and the guest and/or person, who makes the booking.

Cancellation requirements according to article 1382 ZGB (Civil code)

• At least 21 Days before the agreed day of arrival of the guest(s), the hotel contract can be cancelled by the guest of the person who made the booking without a cancellation fee. The cancellation must be made in writing.
• In the case of a cancellation by the guest or the person who made the booking, during the period between the 21st day of the agreed day of arrival and the actual day of arrival, the guest is liable for payment of the following cancellation fees:
• Cancellation no later than 15 Days before the day of arrival: 40% of the agreed total price;
• Cancellation no later than 8 days before the day of arrival: 60% of the agreed total price;
• Cancellation of less than 8 days before the day of arrival: 70% of the agreed t5otal price.
• The cancellation must be made in writing and must be received by the hotel no later than the above named dates (21. 15 or 8 days)before the agreed day of arrival of the guest(s)
• If the booked rooms could not be let out to another person(s), the guest or the person who made the booking is liable to pay 70% of the total price.
• The agreed price is the price, which was agreed for accommodation, catering and possibly other services.
• If all booked rooms/beds cannot be let out to another person, the percentage of the agreed price relates only to the agreed price and not the booked rooms/beds.

Regulation in the case of early departure of the guest
 
In the case, that the guest(s) departs early, he/she/they is/are liable to pay the price for the actual stay, as well as 70% of the agreed price for the remaining services not used.

Group travel

People travelling as a group are those, who are regarded by the guest, as well as the hotelier as a unit.
A group is a tourist party with a minimum number of 25 People 
Not later than 30 days before the agreed day of arrival of the guests, the guest or the person, who made the booking must inform the hotelier in writing about the actual amount of guests arriving at the hotel/guesthouse.

If individual members of the tourist party or the entire tourist party cancel less than 30 days before the agreed day of arrival, pint 2 of the cancelation requirements will apply as listened above